Last Updated: June 2026
Thank you for shopping with Villa 55. We are committed to delivering your furniture, home décor, and accessories safely and efficiently. Please review our shipping policy below.
1. Order Processing
All orders are processed after payment confirmation.
Processing times may vary depending on product availability, order volume, and customization requirements.
Orders are typically processed within 1–5 business days unless otherwise stated on the product page.
Orders are not processed, shipped, or delivered on weekends or public holidays.
2. Shipping Locations
Villa 55 currently ships to selected locations. Shipping availability may vary depending on the delivery destination and product size.
For deliveries outside our standard service areas, additional shipping charges or delivery times may apply.
3. Delivery Time
Estimated delivery times are provided for reference only and may vary due to factors beyond our control, including:
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Weather conditions
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Traffic and transportation delays
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Customs procedures (if applicable)
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High-demand periods and holidays
Villa 55 is not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.
4. Shipping Fees
Shipping charges are calculated based on:
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Delivery location
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Product dimensions and weight
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Delivery method selected
Shipping costs will be displayed during checkout before payment is completed.
5. Furniture Deliveries
Large furniture items may require special delivery arrangements.
Customers are responsible for ensuring:
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Accurate delivery information is provided.
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Adequate access to the delivery location is available.
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Elevators, stairways, doorways, and entry points can accommodate the purchased items.
Additional charges may apply if special handling, repeated delivery attempts, or alternative delivery arrangements are required.
6. Delivery Inspection
Customers are encouraged to inspect all items upon delivery.
If any item appears damaged, defective, or incorrect, please notify us within 48 hours of receiving the order and provide photographs of the product and packaging.
Failure to report issues within this period may affect eligibility for replacement or refund.
7. Failed Deliveries
If delivery cannot be completed due to:
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Incorrect address information
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Customer unavailability
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Refusal to accept the shipment
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Inaccessible delivery location
Additional delivery fees may be charged for rescheduling or reattempting delivery.
8. Order Tracking
Where available, tracking information will be provided once the order has been shipped.
Customers can use the tracking details to monitor the status of their shipment.
9. Ownership and Risk
Ownership of products transfers to the customer upon successful delivery.
Risk of loss or damage passes to the customer once the order has been delivered to the specified address.
10. Shipping Delays
While we strive to meet estimated delivery times, Villa 55 cannot guarantee exact delivery dates.
We shall not be liable for delays resulting from events beyond our reasonable control.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Villa 55
Email: info@villa55-eg.com
Phone: +2 010 10685601
Address: EL-SAD EL-AALI – MAADI – CAIRO – EGYPT